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Terms And Conditions Of Use/User Agreement

Domain/website name www.turnmile.com owned by Turnmile Automotive Technologies having its Registered office at SCO 85, Second Floor, Sec 35C, Chandigarh INDIA - 160035.
Use of the website and services provided herein are governed by the terms, conditions and policies herein after provided. If you use or make a transaction on this website you shall be subject to these terms and conditions. Your use and access of services provided by us constitutes that you are accepting to bind by this agreement. Please read these terms and conditions of this agreement carefully before availing the services provided by us. If you do not agree with these terms and conditions herein after provided than please don’t use services provided in this website.
This agreement constitutes a contract between you and www.turnmile.com (herein referred as ‘we’ or ‘us’). This agreement lay down certain terms and conditions of use that governs the access or use of this website, contents, products, policies and services provided by us www.turnmile.com.
Modifications or Amendment to this Agreement
Turnmile Automotive Technologies may amend the terms and conditions of this agreement time and again. Such amendments will be effective from the date of updating such amended terms and conditions on this website. Your continuance of the use of this website and services provided hereunder means that you are agreeing with the amended terms and conditions. No notification of such amendments will be sent to you, so it is essential to review these terms and conditions regularly or before availing services.

Eligibility to Use

  • Website can be used by or service can be available only to the person – who has attained the age of 18 years; who is competent to enter into a contract as per the provisions of the Indian Contract Act, 1872 and will be abide by the contract.
  • If you are entering into this agreement on behalf of a company or any organization, you warrant that you are representing such an entity with the authority to act on their behalf and to bind that an entity to this agreement.
  • Subject to terms and conditions of this agreement we grant you limited access to the website and your account on this website is non transferable, you shall not have more than one active account, you are prohibited from using the account of any other person to avail the services, any other rights as are not granted expressly are reserved by us.
  • We reserved the right to decline access to use the services offered by us to new user or existing user at any time without assigning any reason for doing so.

The Services

  • Technicians provides services as Independent contractor: Website is working as platform that assist the users to access a network of independent third party service providers and arrange for the vehicle inspection, servicing, repair, custom modifications, replacement etc. services. A technician provides services to you as an independent contractor and is not an employee, agent, partner of Turnmile Automotive Technologies for any purpose. You acknowledge that we do not supervise, control and direct work of the technician and also the manner of performance of the same.
  • We have mentioned authentic information of services providers as obtain from them, www.turnmile.com cannot guarantee the accuracy and truthfulness of such information and if there is any hindrance from the service provider www.turnmile.com will not be liable for it.
  • You acknowledge that we have the right to modify or discontinue any service at any time without prior notice.
  • While booking any service, it is mandatory that every vehicle should have valid insurance policy of all parties. Pick up drop up facility that service providers give to users through www.turnmile.com is the user’s and service center responsibility and you acknowledge that in case of any accident resulted in any damage to the vehicle www.turnmile.com will not be held liable for the same. In case vehicle is to be kept at service centre of service provider, the service provider will be responsible for the security of the vehicle and under any circumstance we will not have any responsibility to user.
  • All the services, contents and all rights herein provided shall remain our property. These terms, conditions and use of the services do no grant any rights in related to these services to you. All the contents are our property, protected by and subject to Copyright law.(Content point is here)

User Account and its Security

  • You can avail the Services through this website only if you provide certain information required to create the account such as Login ID and password including valid e-mail ID and account information etc.
  • You can avail services only through registered account and it is your responsibility to maintain the confidentiality of the information of your account and responsible for all the activities that happen under your account. If you suspect any unauthorized use of your account you should immediately notify the same to us. www.turnmile.com will not responsible for any loss or damage occurred due to non compliance with these instructions.
  • You will be held liable for any loss to us www.turnmile.com or to any other user of our website due to non compliance of these instructions by you.
  • You should provide complete and up to date and true information to us in case we find out that the information provided by you is false or inaccurate we reserved the right to terminate your account immediately on such suspicion and decline your future use of this website.
  • We provide restrict access and services to non-registered users.

Cancellation of Booking

  • If you have booked any service and you find any error in service booked and desire to cancel the same. You should immediately communicate about the said cancellation by e-mail or as per the contact details provided herein this website.
  • If you want to cancelled the booked service than you should cancel the service before 3 hrs of your pickup time scheduled/ schedule mechanic time to your doorstep and schedule at workshop. Cancellation of the service after that will be charge as as per kind of services you have booked. We reserved the right to modify or amend out cancellation policy any time without prior notice of the same.

Termination of Agreement

  • Termination by www.turnmile.com: We may terminate this agreement or terminate or suspend your account any time on any ground or without any ground with prior notice to you. After such termination or suspension you are prohibited from creating new account on this website. We reserved the right to take any legal actions apart from such termination or suspension of your account. Upon such termination of your account you will not have any ownership on that account.
  • Termination by you: You may terminate this agreement permanently by stop using the services except there is no outstanding service ordered by you in your account. If you try to terminate this agreement despite having outstanding pending service in your account, this agreement shall not be terminate until such services have been completed or cancelled as permitted by terms and conditions provided herein.

Intellectual Property Rights

Service and contents of the website including but not limited to graphics, icon, pictures, text, sounds, music and any other are owned by www.turnmile.com and protected under Copyrights, patent and trademark laws. You are not permitted to use in the form of copy, reproduction, redistribution etc. of whole of the work or any portion of it and it is prohibited without any prior approval from www.turnmile.com.

Payment

  • We reserved the right to modify or update charges for any service or all of the services at any time at our sole discretion without prior notice thereof.
  • You acknowledge that use of the services provided by us results in the payment of charges for the same. Charges may include the applicable taxes. While scheduling any service we will record your preference of the payment method and you also acknowledge of not making any other alternative method of payment with service provider who performed the assigned work.
  • We will use reasonable efforts to ensure security of all credit/debit cards and all other personal information, we expressly disclaim any liability for any damage or loss resulted due to leak of any information to any third party.
  • If service provider adds additional services on prescribed packages as per the needs of your vehicle, you authorize the payment of the said additional services by updated charges. Please read our packages carefully because few things included in our package need to be pay at service center (or to mechanic) at the time of service due to price variations from vehicle to vehicle and company to company.
  • If service provider determines that your vehicle needs other services than you specified or the service provider unable to perform that work, you may be charged separate diagnosis fee.
  • In case of modifications if your requirements is unique and parts to be finalized. You have to pay booking amount first to confirm your order and then our creators makes research on your orders and communicate you through a conference call to make final requirements decision. After this process you have to pay at least 40% of total amount (if order exceeds 50,000) and rest of money will be collected after completion of order/at time of delivery.
    if vehicle of your requirement available at our end then you have to pay only a initial amount of 20% in advance and rest will be collected during dispatch/delivery.
  • When you avail any payment method as per our terms and conditions, we are not liable for any loss or damage of whatsoever nature due to decline of payment on the ground of:
    • Lack of authorization for any transaction.
    • Exceeding transaction limit as per your bank policy.
    • Decline of transaction on any other ground.

Third Party Content

Through our website , client has a ability to use any content or access provided by third parties. The Turnmile Automotive Technologies cannot guarantee that such third party content will be free of material you may find objectionable or otherwise. The Company disclaims any liability or responsibility related to access or use of any third party content.

Report Abuse

In the event you come across any violation of any of the provision of Terms of Use or see any any objectionable content on the Website, please report to admin@turnmile.com.

Coupon Redemption

  • Redemption of the coupon is subject to terms and conditions as specified by the respective retailer of the coupon. Any damage or loss occurred due to use of that coupon then Turnmile Automotive Technologies will not be liable.
  • Such coupon can be used for any particular service and cannot be redeem for cash.

Scheduling a Service

  • While requesting for an appointment for vehicle service you may be asked to specify certain information i.e. type of service you want, the location where you want that service to be performed, date and time that you would like service to be perform. You are giving consent that it is your accountability to provide suitable location for the service to ensure that service provider has proper access to such place and legally authorize to perform it.
  • When you submit the request for the service you want to get, we may provide you the list of charges/prices for the same as well as the list of the service providers along with their experience of service and also the previous customer’s reviews of their work if any. We reserve the right to modify and add the charges any time prior to billing you.
  • If you have agree with the service provider to modify the service or items in the service or reschedule the service than you must notify the same to us and when to reschedule the service you will do from this platform.
  • You acknowledge that you will provide safe environment to service provider to perform the service in compliance with the law of the land and further acknowledge that you will treat them politely and cooperate with them to perform the services. We do not control the availability of service providers as they are third party contractor and you acknowledge that your selected service provider may not be available at time due to illness or on vacations.
  • Sometimes components made of plastic and rubber are frequently affected by the temperature as well as the age and become delicate and if due to this reason while disassembling or handling they collapse. We will not be liable for such collapse of the components. We can only provide you the estimate price for the component in case of replacement.
  • If your vehicle services/modifications finished in specified time frame and you will be informed. Then its your responsibility to collect vehicle on same day or next day otherwise additional charges will be applied as per parking fee on per day basis.
  • If you have select Deal from our service then you have to schedule services included in deal prior to go for actual services.
  • In modifications, firstly we receive order and process for expert advices from our creaters, arrange a conference call between you and our creators and then after 1st half of payment we will proceed for further operations on vehicle by explaining you each and every espect of service with estimated time of final delivery.

Communications

By accepting the term and conditions the user accepts that www.turnmile.com may send alerts regarding services, offers or gifts vouchers etc on your registered mobile number or through an e-mail on your registered e-mail id as provided by you. We are not under any responsibility to authenticate the identity of any person before sending such alert messages. In case of any error in the information provided in alert message, user will immediately informed www.turnmile.com about the error. We will make efforts to rectify the same. We will not be held liable for any loss or damage that may incurred by such alert message service to the user.

User Content

We may permit you from time and again to submit, upload, publish or otherwise make available textual, audio, or visual content and information, including comments and feedback related to the Services, initiation of support requests, and submission of entries for competitions and promotions. Such contents provided by you will remain your property. However, you acknowledge and grant us unrestricted right to use, copy, modify, transmit, published and distribute such contents in any manner without prior notice or your consent and also without making any payment to you for it. You also warrant that such contents are your property and you are the sole owner of it or having all the rights to grant us further license to use such contents. That the user content as permitted herein will not infringe or violate the rights of any third party. You agree that you will not provide such user content which is la, defamatory obscene, unlawful or otherwise offensive. We may review, remove or monitor such user contents without any prior notice to you and we shall not be abiding to do so.

Jurisdiction in case of dispute

This agreement is subject to exclusive jurisdiction of competent Court of law at India only. All the disputes with users, third party or any service related shall be in jurisdiction of Chandigarh only. All the alleged issues/disputes, notices or communications relating to this agreement shall be in writing in English language and shall be sent by email or by post, courier, hand at the registered office only. Or such communication, notices, issues shall be caused to be delivered by e-mail at admin@turnmile.com or turnmileauto@gmail.com.

Privacy Policy

The User hereby expresses, agrees and consents that fully understands the Privacy Policy of Turnmile Automotive Technologies in respect of the Website. You further consent that all the terms and contents of Privacy Policy are acceptable .

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